Shipping Information
At Marby, we strive to provide a seamless shopping experience for our customers. Below are the details of our shipping policy for domestic orders.
Domestic Shipping
Free Shipping on Orders $100+
- We are pleased to offer FREE domestic shipping on all orders over $100.
Shipping Fees
- For orders under $100, the following shipping fees apply:
- Standard Ground Shipping (USPS): $6.95
- Expedited Shipping (UPS): $14.95
- Overnight Shipping (UPS): $24.95
Please note that shipping fees are non-refundable unless otherwise specified.
Processing Time
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Time
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
International Shipping
- At this time, we do not offer international shipping. We are working towards expanding our shipping options in the future.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the following steps:
- Visit our Order Tracking page on [marbyclub.com/order-tracking].
- Enter your tracking number in the designated field.
- Click on the "Track Order" button to view the current status and location of your shipment.
If you have any issues with tracking your order or if your order is delayed, please contact our customer service team for assistance.
Shipping Restrictions
- We currently ship to all 50 states within the United States, including Alaska and Hawaii.
- We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories at this time.
Order Issues
If you experience any issues with your order, such as missing items or delivery problems, please contact our customer service team within 7 days of receiving your order for assistance.
Contact Us
If you have any questions about our shipping policy or need further assistance, please contact us at info@marbyclub.com